Before You Purchase
There’s an old saying: “when the student is ready, the teacher will come.” We believe you were drawn to this website for that reason.
As you explore your options here, we want to help you make the best possible choice. Every effort has been made to honestly and accurately convey the subject matter before you purchase a class. To that end, we strongly encourage you to review all course information and to view the video samples before you make a payment.
We are confident that you will find our video courses helpful, illuminating, and easy to understand. If you would like to acquaint yourself with the instructor’s teaching style before you purchase a class, we encourage you to enroll in our free course, 15 Ways to Put the Magic Back in Writing. This course offers tips for busting writer’s block — a topic which should interest every writer. You’ll find more details about this free course, as well as a sample of the video instruction, on this webpage.
If you still need help making a decision about the best class or package of classes for you, feel free to email us. We would be happy to offer course recommendations, based on your goals and your level of writing expertise.
All course content (including page URLs and access codes) is copyright-protected and monitored. No course content may be replicated, shared, or distributed in any form, including digital means (such as social media and email) and non-digital means (such as printed documents.) Copyright violators will be prosecuted to the fullest extent of the law. Thank you for understanding.
Tech Issues / Video Issues
Please review our Troubleshooting page BEFORE you contact us. You will find answers to frequently asked Tech Questions here.
Please read the section above, entitled, Before You Purchase.
Our class content is digital and pre-recorded. After you purchase a class, you will be granted immediate access to all of its components, including videos, handouts, and assignments.
Each paid course has an access period of 6 months, which should be sufficient time to complete all course components. If in any way you are dissatisfied with a course that you purchased, you may request a refund within 24 hours of payment by completing this form. Your access to the class and all of its contents will be immediately revoked. A 20% processing fee will be charged. Please allow 60 days to process your refund.
Only one refund per customer is allowed during a 6-month period. Multiple refunds requested by the same customer within 6 months will not be accepted. Should we notice a pattern of excessive purchases and returns, we reserve the right to remove such person(s) from our mailing list, block future purchases, and/or deny future refunds. Thank you for your understanding.
If you wish to log into the course after the 6-month access period has expired, you must re-purchase the class.
If you have questions about our Refund Policy, feel free to contact us.