FAQs:

How to Access Your Courses


How to register for a New Account:

1.) Click LOGIN in the upper right corner of your screen. (A form will pop up.)

2.) Fill out the “Register” side of the form. The site will automatically log you in.

3.) VERY IMPORTANT: save your user name and password. We don’t have access to them. Changing your user name may prevent access to previously paid courses. While you are creating your account, you will receive an auto-generated email with your account information. Please whitelist that email address for future reference.

5.) You can access all of your courses from a single page. After you’re logged in, click “My Courses” at the top of your screen. 

I have an account. How do I login?

To login to your student account, click the link in the navigation bar. The following form will pop up on your screen. 

I can’t find “My Courses” page. What should I do?

Your courses can be accessed from a single page. After you have logged in, click, “My Courses” in the navigation bar. You will be redirected to a page that looks something like this:

I clicked on “My Courses” and got a blank page. What should I do?



If you’re directed to a blank page (like the image above,) then you need to log in. Once you’re logged in, the “My Courses” link will work.

My account is locked. How do I access it?

VERY IMPORTANT:

  • If you are locked out of your account, DO NOT create a new user name. Changing your user name may prevent access to previously paid courses. 
  • Need to reset your password? Read this section.
  • Need to register for the first time? Read this section.

I lost my password. How do I reset it?

  • You can request a new password through our Login form (the “pop-up.”) 
  • To access the form, click “Login” (upper right corner of your screen.)
  • Very important:  Do not create a new user name. Changing your user name may prevent access to previously paid courses.
  • Save your password. We do not have access to it.

I’m stuck on a gray form. How do I find “My Courses” page?



If you reset your password, and you’re directed to a gray form, you may have trouble “exiting” the form.


Here’s what to do:

  • Save any changes you’ve made at the bottom of the page.
  • Click “Write Romance Novels That Sell” in the upper left corner of your screen. You’ll be directed to the homepage.
  • Click “ENTER OUR WEBSITE” (beneath the man.)
  • Now you’ll see “Login” in the top right corner of your screen.
  • Please note: our software does not support Gravatars.

I paid for a course. Why can’t I access it?

You must be logged in to access your course.

If you’re already logged in, then your course probably expired. Students have access to a paid course for 6 months. This access period was described prior to your purchase on every course description page, in the section entitled, Length of this Romance Writing Course. The access period is also described in our Refund Policy. 

After 6 months, our software automatically purges all course data (including your quiz results.) If you want access to the expired course, you will need to pay for it again and restart Lesson 1.

I’ve tried every login tip on this page. Now what?

If you’ve read this entire page, and you’re still having problems, you can use this form to contact us. Please allow 48 hours for a response.